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Patient Service Representative
– Multiple offices
Description: Patient Service Representative position for Ankle & Foot Centers of America. Drug Free Workplace and Non-smoking environment.
Duties:
- Process patient’s payments.
- Solve patient’s questions and concerns related to their accounts.
- Work with software to track and process accounts.
- Reconcile patient’s payments.
- Collect balances on patient accounts.
- Provide excellent customer service to patients.
Qualifications:
- Customer Service experience required.
- Basic computer skills required.
- Basic insurance knowledge preferred.
- Ability to resolve patient issues of conflicts.
- Knowledge of how to process cash and credit card payments.
- Experience using credit card machines and a multi-line phone system.
- Exceptional interpersonal skills with the ability to establish immediate rapport with patients.
- Previous healthcare experience and/or familiarity with medical terminology helpful.
- EPIC Experience (preferred)
Required Qualifications:
- One year of prior medical office experience.
- Excellent verbal and communication skills
- Exceptional Customer Service
Required Education:
- High school or equivalent
All serious inquiries can complete the ANKLE & FOOT CENTERS OF AMERICA APPLICATION FOR EMPLOYMENT and fax, email or submit below a completed application and resumes to (678)-203-2410 or RESUMES@ANKLEANDFOOTCENTERS.COM.
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